Posts Tagged argos

Retailers Prove More Customer Friendly Than Ever

It has not proven enough for two of Britain’s biggest retailers to hold solid reputations for their outstanding products and customer service. No, they had to go further. With two major changes, these retail giants are proving even friendlier to their loyal customers.

Argos Extra takes the well-known retailer from well stocked to super stocked. Now customers can find an extra 2,500 product lines to choose among. They are available at high street stores, over the phone, and online. So shoppers throughout the UK and Ireland can find the products they want at convenient places.

The business has tagged the new items with the red Extra symbol. If a person wants, they can select these Extra items and arrange for them to be delivered at home. Another option is to reserve the items for pick up at one of the stores.

The Check and Reserve plan allows shoppers to order the items they want ahead of time. Customer service representatives will check available stock at nearby stores–both the regular retailers and the new expanded Extra stores. Pickups can be arranged for an average wait time of three working days or less. With the company constantly opening more Extra stores, the availability of all the additional products is growing ever more convenient. This company also operates Call and Collect stores. These smaller operations allow shoppers to order their items online or by phone, then pick them up at the designated location.

Another major British retailer offers its customers extra convenient shopping with its Littlewoods Direct Catalogue. Although its loyal shoppers can locate the at-home shopping service with the old name, this branch of now operates under the name As a member of the Littlewoods Shop Direct Group, it claims membership in the very largest group of home shopping catalogues in the UK.

It still offers all the major brands that were available earlier. Shoppers can find designer clothing by Nicholas Millington and Amanda Wakeley, for example. They can also browse their favourite high street brands like Oasis, Ted Baker, and Miss Sixty.

Next day deliveries are usually possible, or if not convenient for the buyer, the company’s tracking system allows for deliveries to arrive when someone will be home to receive the package. Free returns are still offered. The company’s rebranding means a fashionable website with new offers and features while still maintaining the quality that attracts thousands of UK shoppers month to month. Customer service remains vital.

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